FAQ's

We focus on most of Salt Lake and Tooele Counties.

Monday through Friday, 7 am to 5 pm. We also work on most Holiday’s if it falls on a weekday and an occasional weekend too!

No, you simply need to give us a 24-hour notice if you decide to cancel your pick up.

Well dog poop of course. Please note that we will not rake leaves, prune hedges, paint your fence or mow your yard. We will double check our work to ensure that no poop is left behind. Of course, if there are certain areas of your yard that are off-limits, just let us know.

If you are open to it, we can secure the poop in one (or two) of our bags and place it in your garbage dumpster. Or we simply haul it away for you. It is totally your choice!

A general rule of thumb is that if it snows the night before or the-day-of more than 2 inches, there’s a good chance we can’t see the poop, so no pick up would be performed that day. If it is a light rain or light snow flurries, and as long as we can see the poop, we’ll pick up. Heavy rainfall, major thunderstorms, extreme freezing temperatures, and so on will be discussed with the client before or during that particular day of pick up. And no, you won’t be charged for pick ups that we not performed due to inclement weather. Either way, if we cannot perform a pick up due to the weather, we will contact you via text or email as a heads-up.

If your pup is friendly, sure! However, if your pup is not a social butterfly and would prefer to eat us, then we kindly ask you to keep your pup in the house or refrained elsewhere. We want to keep your dog and our pick up crew safe at all times.

Depending on the last time the poop was picked up, how big the yard is, how many dogs you have and so on, a first-time pick up charge might apply to get things under control. This can be discussed during the initial discussion.

Of course! Prices are listed on the price list or you can just give us a shout and we will quote you a price.

We simply ask you to unlock it the day of the pick up, and we’ll be happy to lock it behind us when we leave. Or you’re welcome to give us a spare key to the gate. Keep in mind if the gate is locked, and we cannot get into your yard, we will NOT jump the fence and you will likely be charged for the pick up anyway. We want to avoid breaking your fence, or our legs, or landing on a rose bush.

We sure do! We spray them down to avoid any cross contamination between yards.

Time of payment is negotiable, either weekly or monthly. We accept Venmo, Paypal and payment by check currently. Payment due dates will be discussed during the consultation or first visit. No online payment offered at this time, though will be in the future.

Yes, we do! We can pick up at local businesses, condo HOA’s, dog parks, apartment complexes, etc. Just give us a shout and we will provide a quote for you.

While we think we’re practically perfect in every way, if you are not satisfied with one of our pick up services, we’ll make it right. We will either come back to finish the job (at no extra cost of course), or if we have completely let you down, there will be no charge for that particular pick up.